Contact information
We're here to help with any questions about your order, sizing, products, or our policies. Reach out to the Nora, Grace & Ivy customer care team using any of the options below.
Customer Care
Email: support@noragraceandivy.com
Phone: +1 (307) 213-8712
Customer Service Hours:
Monday to Friday, 8:00 AM – 6:00 PM CT
Address
318 Congress Avenue
Austin, TX 78701
United States
Order & Product Questions
For questions about existing orders, returns, shipping, or product details, please include your order number (if applicable) so we can assist you as quickly as possible.
- Questions about sizing or fit
- Order status or tracking support
- Return, refund, or exchange inquiries
- Product care and material information
Response Times
We aim to respond to all inquiries within 1–2 business days during our customer service hours.